Returns And Exchanges

Customers may return bracelets for a full refund (refund does not include shipping) or exchanges* within 30 days from the shipment date. We will not process any returns or exchanges after this period.

Returned bracelets must be in their original, unused, and unworn condition and must include all original packaging. Just mail them back to BFF TV with the original shipping label and we’ll credit your Google Checkout account or credit card within 30 days after receiving your return.

Please send to:

Crest Jems
16 West 46th Street
New York, NY 10036
5th floor

*Exchanges will only be granted if a bracelet is received in a damaged or unreasonable condition. Please include a description of the problem with your return shipment.

If an item never arrives or if you have any questions about your order, please contact us: